NACTA educates Travel Agents

Jadd Fong Travel, an Albuquerque travel agency was one of many agencies benefiting from the National Association of Career Travel Agents (N.A.C.T.A.) training at Tech Fest 2011. A tremendous amount of hands on presentations were provided on the topic of social media. As a result of the program, agents who attended are now better able to communicate with clients. The packed weekend of intensive training took place at the Embassy Suites North Shore/Deer Field in Chicago from May 14-15, 2011.

Embassy Suites Chicago

It was also a golden opportunity for agents to learn the benefits of being a NACTA member which include:

1. Recognition as a career travel agent
2. Receiving publications of industry news and events
3. attending annual conventions for learning coupled with fun activities
4. Destination seminars for continued education at sea and land
5. Skill training seminars
6. Members only website providing information on upcoming events
7. A one sheet promotional display of member agency that can be viewed by clients
   
   

   

   Relaxing moment

It was amazing but not surprising to hear of the number of travel agents who were not using social media to educate their clients. It was a new area for some participants whereas, those with some knowledge learnt enhanced techniques to write effectively, communicate and interact with their customers. Other areas covered included the design and launch of an agency’s business page, using YouTube videos to promote your business, Blogging and how to take advantage of the numerous goggle tools to promote your agency and save cash.

Conference session



The training concluded on Sunday evening with a resounding applause of satisfaction by the participants. As a result of the tremendous success of the first Tech Fest, plans are already in the pipeline for next years Tech Fest 2012.